The future of GCC
building starts here.

From new builds to turnarounds, we bring GCC expertise and outcome assurance in a model designed for speed, performance and client control.

Explore SecondHQ

Who We Are

SecondHQ is the new-age Global Capability Center (GCC) partner built for enterprises that expect outcomes.We combine deep GCC expertise, a bias for action, and full accountability to build and transform GCCs whilekeeping complete strategic control with our clients. As the “Third Category” in the market, we stand behindmeasurable results – bringing assurance, speed and disruption to how GCCs get built.

Why Enterprises Choose SecondHQ

Trusted Global Partner

Two decades of global experience providing talent and technology solutions.

Outcome Assured

We stand behind measurable results that drive business impact.

Client-Centric Control

You remain in charge while we execute and deliver on your objectives.

Full Lifecycle Expertise

From new build to scaling and turnaround transformations, we cover the entire GCC journey.

Third-Category model

A new-age approach that blends strategy, execution and accountability - redefining GCC partnerships.

GCC Offerings

Our 5D
– GCC Lifecycle Services

As a full-lifecycle GCC partner, we promise complete ownership, transparency, and measurable outcome at every stage of the journey. We co-build GCCs that embody the client’s vision through our 5D GCC lifecycle services.

Define

Why, Where and What to Build

Gain clarity before commitment

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Design

Blueprint for a High-Performing

Building the model before building the center

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Deliver

Build, Launch & Stabilize

From blueprint to reality

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Drive

Run, Optimize & Scale

Ensuring your GCC delivers consistent performance

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Disrupt

Re-invent, Modernize

Enabling GCCs to evolve into strategic global hubs

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Outcome Assurance

Outcome linked engagement model

Our Service Lines

Our Service Lines Powering
the 5D Capability

Our Service Lines span across Talent, Technology Solutions, Digital & AI, Business Operations, Learning, and Branding, offering deep domain and functional expertise. With agentic workbenches and accelerator-driven COEs, we create plug-and-play innovation environments that fast-track capability development for our clients.